Frequently Asked Questions
WHAT IS A DIGITAL CODE (KEY)?
A digital code is a line of code or product code that consists of a combination of numbers and letters to form the product to be activated. The digital code purchased is responsible for registering and activating the associated game. It depends on the product whether we deliver the code in scanned or text form. The product (s) purchased from us are not delivered in physical form (data carrier), but in the form of a digital code, electronically.
HOW FAST DO I GET MY DIGITAL CODE?
Our unique and self-developed system allows the immediate and automatic distribution of digital codes. We will deliver the activation steps and access to the digital code (s) to the customer in the form of an electronic message (e-mail), and the activation code of the current or already purchased product (s) will also be available in the Order History menu within the Account . This way, our customers can enjoy fast and efficient self-service – at any time.
WHAT PAYMENT METHODS DO YOU SUPPORT?
We currently support PayPal and Credit/Debit cards
ARE MY PERSONAL INFORMATION AND CREDIT CARD INFORMATION SECURE?
We take full care of your personal data, and we treat their handling in our Privacy Statement , in compliance with legal requirements, only you have control over them. When we use our payment gateways, we do not receive any data with which we can carry out additional charges, they are processed only by the gateways we use.
I HAVE A QUESTION, HOW CAN I CONTACT YOU?
On our website’s live chat. Just click on your right-bottom corner
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